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1 comment

Hair was not human hair, they will lie and tell you to send to them and they will refund, not true at all. They will wait for the timelines so you can't get a refund and they stop responding.

*** shame they are able to commit fraud. The hair is terrible will never purchase again. The hair is synthetic and not human hair at all. I attached pictures of hair so you will know what to expect.

Just like other clients below they lied and stated that the hair was human hair see attached pictures. This just happened to me 2 months ago, whiich I saw this a head of time.

Product or Service Mentioned: Hairplusbase Hair Extension.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $230.

Preferred solution: Full refund.

I didn't like: Product not as described, No customer service.

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Thank you for your review!

I'm very sorry to hear you feel that way - I'll be happy to help.

I have looked into your e-mail history with us, and was not able to locate any messages from you regarding this issue. To kindly let you know, the Hairplusbase Support team is always here to help. Should you have any issues with your set, we always encourage you to reach out to us as soon as possible, so we can help you resolve the issue within a timely manner.

I look forward to hearing from you again soon, love :)

Warmest regards,

Hairplusbase Support

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