Dena G Gcd

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Verified Reviewer
| map-marker Kent, Washington

Easy to work with looks great

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Hairplusbase - Easy to work with looks great

I really love it; it's very nice and soft, and you can bleach it to make it curly. The only issue is that it has a smell when you first get it, so you need to wash it. Other than that, it's great!

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Marie M Apy

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Verified Buyer

Good quality and affordable

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Hairplusbase - Good quality and affordable
Hairplusbase - Good quality and affordable - Image 2

I've been looking for affordable feather hair extensions for a long time, but these types of extensions are few and far between. Most affordable hair extensions have relatively large interfaces.

Luckily, I found what I was looking for at Hairplusbase. Both the density of the hair at the ends and the natural fall of the hair as a whole are very satisfying!

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Gemma Vwk

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Verified Reviewer

Great seller and product

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Hairplusbase - Great seller and product

I've never had hair extensions before and was very nervous, but these were recommended by my local salon and they look great. I've only had them in for a few days and have already had several people say they look so real.

They are super silky too.

My hair was about 4 inches long as I'm growing out a pixie cut, but with the micro beads, you can't see the root/tip. They really do look great.

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Quida B

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Verified Reviewer

I like everything about these locs

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Hairplusbase - I like everything about these locs

At first, I was afraid to give money because there were so many people scamming others. You did a wonderful job!

I like these locks. Thank you.

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Pros:
  • Quality
Cons:
  • Shipping time
Anonymous

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Verified Buyer
| map-marker London, England

An apprehensive shopping experience

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Hairplusbase - An apprehensive shopping experience

I purchased two packs of nano ring hair extensions on Hairplusbase a few days ago for over £300. In the days leading up to the parcel being delivered, I read almost all the bad reviews on Hairplusbase and was very apprehensive, also contacted customer service and wanted a full refund, but the parcel had already been dispatched and could no longer be intercepted, I thought about just refusing to sign for the package to get a full refund, but I need these urgently for an important event!

I opened the package with nervousness and was pleasantly surprised that the quality of the products was good, the color matched my hair color very well, it looked very natural and realistic, and most importantly the density of the hair at the ends exceeded most of the extensions I had purchased before!

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Shine Qaq

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Verified Reviewer

Loose Curly Hand Tied Hair Extensions

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Overall, these extensions have given me the chance to experiment with a bold new look without the commitment of dying my hair. I've received so many compliments since I started wearing them. I definitely recommend these hair extensions to anyone looking to spice up their look.

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User's recommendation: Don't bleach the hair.

Anonymous
map-marker Seymour, Indiana

Item not Shipped

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I ordered this product and it was never shipped.

I paid $300 for this product and when I tried to call customer service all the phone numbers had been disconnected or they were a text now app.

Very unprofessional! I had to call the credit card company and dispute the transaction.

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User's recommendation: Order from somewhere else

Anonymous

Desapoiment

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Hairplusbase - Desapoiment

A pay for 20 inc ponytails a send me a 14 inches hair its no expectation hair not a good qualitative

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AutumnRose C

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Verified Buyer

They are extorting people

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Hairplusbase - They are extorting people
Hairplusbase - They are extorting people - Image 2

I ordered a 14" ponytail and I got a 10" ponytail and when I wanted to send it back they said I would have to pay for shipping and it was more then the order was. After going back and forth they finally said IF I REMOVED THE NEGATIVE REVIEW AND POST A FAKE POSITIVE REVIEW they would give me half of what I paid back. That is extortion and so dishonest.

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Loss:
$65

Preferred solution: Full refund

User's recommendation: No go to eBay they have a money back guarantee

Julia D Fyz

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Verified Buyer
|

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Verified Reviewer

Where is my package 202012****1141

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Hairplusbase - Where is my package 202012****1141
Hairplusbase - Where is my package 202012****1141 - Image 2

I ordered from your other site lovely-wholesale.co.uk 18 days ago. I havent had a tracking number the email you provided doesnt work.

My package says still processing on your site. I am generally sooo angry with your service. You took my money and yet havent sent my items. WHERE IS MY ORDER??

If I get no response I will be contacting trading standards & the ombudsman. Where is my order???!!

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Loss:
$35

Preferred solution: Deliver my items & I want a written apology for the inconvenience & lack of professional trading standards.

User's recommendation: Don’t buy from this company!

Autumn C Vow

They made it right

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They sent the wrong item but in the end they made it right. Contacted customer service and after careful consideration they made my situation right.

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Loss:
$65
Pros:
  • Products seem to be made well
Cons:
  • Return policy

Preferred solution: Full refund

User's recommendation: Look at the return policy before buying

Anonymous

Never received product

Ordered and weeks later never received tracking information. Nothing.

Our over $75.00. Do not order from this company.

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Pros:
  • No response
Cons:
  • No customer service

User's recommendation: Do not do business with them

Doreen M Iov
map-marker Elizabeth, New Jersey

Got my money

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Never received the hair piece I order they took the money from my ACCOUNT since the first of December

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Loss:
$20
Pros:
  • No response
Cons:
  • Product not as described
  • No customer service

Preferred solution: Full refund

User's recommendation: Don't do it I will be looking into some legal action

Khylin Yui

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Verified Reviewer
| map-marker Ketchikan, Alaska

Dispointing

No real professional customer service personnel but a person's that answered like he is in his pajama and don't know why Im calling..he answered with a Hello!! And not stating who he is and the company name. Sorry I need real business customer service.

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User's recommendation: Beware!!

Anonymous
map-marker Uxbridge, Massachusetts

Talk with someone

Where is my order its been 2 weeks

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Danyale R

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Verified Reviewer

About order

My order wasnt delivered yet and I need the tracking number so I can track my package I order last month 07/25/20 please let me know where is my package thanks

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Pros:
  • No response

Preferred solution: I need my package

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